Stories influence organisations as much as they do individuals
Stories impact on the ABCD of corporate life
A for attitude, aptitude, adaptability
B for business acumen, bottom line, balance
C for client care, change, commitment
D for drive, downturn, decisions
Stories hide in company mission statements.
They impact on how personnel involve themselves and invest in work.
Personal work histories influence the way people commit
or don't commit to shared aims.
Stories shape the next chapter (strategic planning).
Unconscious stories can sabotage an organisation.
Conscious stories allow choices and offer growth opportunities.
Comments after workshops:
"Thank you so much for giving us the great treat of listening to you last week. It was an absolutely virtuoso performance and the feedback I received afterwards was most enthusiastic. Your skill in running what amounted to a workshop, with nearly 500 people, was masterly."
(Chairperson, University of the Third Age, March 2004)
"Thank you for a fascinating time with you. It has opened up a whole new realm of thinking for me as to how I run my life, and how we communicate our business in Africa."
(Rob de Groot, Standard Bank. Head: Brand marketing, Africa)
Dorian Haarhoff
- Writer, Story teller
Brilliant use of story in business
in order to engage staff at the emotional and unconscious levels -
impacting on awareness, understanding, attitude, commitment, service orientation, adaptability and confidence
Centre-ing Services have put customer service at the heart of organisations around the world, specialising in all business process and people aspects of superior customer service
Dorian and Graham Williams are co-authoring a book, The Halo and the Noose: The Power of Story-Listening/Story-Telling in Business Life after running a successful business writing course of the same title. The book is due to be published during the first half of 2007.
Words at Work
a writing workshop to enrich corporate work